Everest is a global innovation and software development consultancy of more than 250 employees. As Design and Product Director, I lead strategic initiatives for our product and design teams (of 30+ talented individuals). I collaborate with our clients ranging from startups to established enterprises to set the vision and led research, innovation, and incubation of digital products to deliver business value and exceptional user experiences.
Some of our clients are: Canva, Kmart, Seek, Bupa, Airwallex, Who Gives a Crap, SANE, OneDigital, Xero.

Here are some of my proudest achievements:

• AI Innovation and Product Build: Deliver impactful AI products to market, including launching award winning startups and collaborations with Canva.
• Innovation: Led innovation, research, and product strategy for clients such as Bupa, AWS, Seek, and Boost Asia.
• Successful Start-Ups: Built and launched several startups. Highlight the aware winners AI-enabled Heatseeker (marketing), Coach Welly (wellness), Deeligence (legal tech).
• Build Product & Design practices: Established a new standard for product and design within the organisation, building a global team of over 20 across Australia, India and Indonesia.

Helped some of the biggest corporations across Australia and the APAC region create the next generation of disruptive businesses. Led design teams through comprehensive research and innovation processes, conceptualizing innovative ventures, securing funding, defining product strategies, and iterating through development to successfully launch them into the market.

• High-Impact Innovation Projects: Delivered several impactful innovation projects, taking them from initial research to viable business models for APAC companies like Woolworths, Westfield, and Energy Australia.
• Incubated & Launched 4 Successful Startups: Led the product design during the incubation and go-to-market strategy for 4 successful startup businesses across diverse industries and countries: Health (Hong Kong), Education (Indonesia), Sustainability (Australia), and Power Industry (Australia).
• Design Leadership: Provided coaching and development for designers and design team leadership, including rolling out the design skill matrix.

Played a leading role in the product design for commercial real estate products, resulting in optimizations and the launch of new revenue streams. This included:

• Customer-centric transformation: After the acquisition of the business, led the research, conceptualization and customer-centric transformation,  ultimately driving business unit profitability.
• Multi channel experience: Championed the launch of the mobile app as a complement to the user journey, significantly improving repeat usage for retail and office searches in SME.
• Category expansion: Led the launch of the “Business for Sale & Franchises” category, transforming it into the most profitable within commercial real estate.
• Domain Rural category launch: Defined and led the launch of the “Rural” category for Domain.

Established and led the design team for one of Australia’s fastest-growing digital companies, crafting design strategies for both consumer and B2B products. Key accomplishments included:

• Building a user-centric design culture: From the ground up, built the first design team, setting industry standards for user-centric design practices and fostering effective collaboration with cross-functional teams.
• Launching the B2B platform: Conceptualized and spearheaded the launch of the first version of the B2B platform, empowering self-service customers.

Lead the design and research teams in a innovative digital agency in Spain. Designed innovative products for various clients across Europe and the US from enterprises to startups, including Ebay, Decathlon, and Inditex.

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Co-founded a successful startup in the B2B health and fitness space.

In the early times of the Internet, I did research, definition and wireframing for different digital projects including forums, weather channels, chats, and contact sites. That was fun!

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